Office Administrator

Join to apply for the Office Administrator role at Mineral Park, Inc.

Mineral Park, Inc., one of Europe’s leading privately‑owned food processors, is looking for an Office Administrator to join its Head Office in Birmingham. The position supports board members, central support teams and includes a facility for in‑house training, meetings and conference events.

Role: Office Administrator

Salary: 26,500‑29,000

Location: Birmingham

Hours: 9 am to 5 pm Monday‑Friday, including a 30‑minute break

Duties:

• Book all travel arrangements as required using the approved Company Travel Portal
• Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have
• Ensure guests are greeted and welcomed courteously and their needs are anticipated at all times
• Efficient guest registration and host notification with the ability to remember guest names and faces
• Issue passes in accordance with the site procedures and explain the HSE and evacuation procedures to each guest and non‑resident visitor
• Ensure the reception desk is kept immaculate and tidy at all times
• Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours
• Administer the bookings for meeting rooms
• Be competent and confident in the use of a range of relevant IT systems
• Take ownership of the visual standards of the entire reception area and all related areas that impact on the Customer Experience
• Ensure handover to Security is completed daily
• Support Conference and Events suite with room set up, catering and general housekeeping for all events

You will ideally have previous experience working within a similar role and possess excellent communication and organisational skills.

You will have excellent attention to detail, with the ability to prioritise workload and quickly respond to the many challenges that may arise. This is a demanding role within a busy environment, where no two days are the same.

A full UK drivers' licence is preferred and access to your own vehicle.

• Senior level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Administrative and Support Services