Personal Assistant

Job Summary

Full time – 37.5 hours. Permanent and remote.

What you’ll do

This role is responsible for providing full support to our Managing Director. The role will manage multiple diaries, coordinate activity, maintain confidentiality, represent the Director in communications to stakeholders, book meetings, maintain documentation, establish systems and structures for day‑to‑day functioning, project‑manage functional initiatives, supervise others and allocate administrative resources. The role acts as a filter for external queries, answers calls, emails and paper correspondence, coordinates meetings, and takes minutes where necessary.

• Draft letters and other written communication on behalf of the Managing Director and line reports on occasion.
• Access email accounts of the Managing Director to schedule appointments, read and take action on letters, emails and calls, and ensure escalation of matters requiring the Director’s personal attention.
• Calendar management and planning of meetings and travel requirements for the Managing Director (travel requirements for those without corporate cards).
• Respond on behalf of the Managing Director to stakeholders maintaining high professional standards.
• Prepare documents, presentation materials and official information releases; distribute to required stakeholders, including minutes of director meetings, ad‑hoc meetings, growth action plans and growth cadence calls.
• Respond to more complex or escalated enquiries from other admin/secretarial staff.
• Work closely with the team responsible for large‑scale meetings, events and activities.
• Accurately transcribe, type, format and proof‑read a wide variety of material (e.g. correspondence, invoices, contracts, meeting minutes, reports, speeches and presentations) using word processing, presentation, graphics and spreadsheet software.
• Perform other administrative tasks as required using independent judgement and discretion; provide specialist project‑based administrative support when required.
• Plan, organise and schedule own workload through system maintenance so that all activities are completed accurately and on time.

• Prior PA experience with more than one Director.
• Highly competent in the use of relevant office equipment and systems, including Microsoft Office (Excel, PowerPoint).
• High level of written and spoken communication.
• Strong planning and organisational skills; ability to work effectively to deadlines, create and maintain systems for efficiency for both self and others.
• Highly co‑operative and able to work with people at all levels.
• Ability to handle pressure and conflicting priorities.
• Ability to manage confidentiality at all times.
• Flexibility to travel to the organisation’s various UK‑based hubs and branches.

What you’ll get

• Thorough training and the opportunity to develop through self‑directed learning, coaching conversations, e‑learning modules and access to further qualifications and courses.
• Support to develop your career within the City & County Healthcare Group.
• Opportunity to feel proud of the impactful and meaningful work you do.

Benefits package

• 22 days holiday (increasing to 25 days after 3 years of service) plus bank holidays.
• Hybrid working (3 days in the office and 2 at home).
• Occupational Maternity Pay & Adoption Pay.
• Occupational Paternity Pay.
• Death in Service Payment.
• Occupational Sick Pay.
• Well‑being resources, financial advice and up to 14% discount at over 40 retailers, including Tesco and John Lewis.

Why choose us

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter with innovative technology and driving positive change. As the largest care company in the UK, we have the size and success to offer a world of career opportunity, choice and security. Join us on our journey.

City and County Healthcare Group is an Equal Opportunities Employer.

Yes

Full‑time

• Senior Care
• Time Management
• Google Docs
• Hoyer Lift
• Quick Books
• Infection Control Training
• Caregiving
• Office Experience
• Personal Assistant Experience
• Home Care
• Alzheimer’s Care
• Administrative Experience

Experience:

years

Vacancy: 1