Team Administrator

Description

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion.

We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year.

We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

Title: Team Administrator

Team: Building Consultancy

Who Does This Role Report Into? Executive Assistant

The Team Administrator will work closely with the Executive Assistant to provide administrative support for the Building Consultancy team.

Skills (People & Technical)

• Supporting invoicing and WIP management, including issuing and chasing invoices and helping with reconciliations
• Keeping electronic folders organised and archiving completed jobs
• Collating contracts and sending them for signature via Docu Sign
• Preparing and formatting documents and reports
• Sharing large files securely with external contacts
• Helping create Linked In content with the Marketing team
• Supporting team events, conferences, and socials
• Assisting with onboarding new starters and general admin support
• Stepping in to support the wider team when the Executive Assistant is away
• Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements

• Exhibition of MAPP Values:
  Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work including attention to delivery to all stakeholders
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn
• Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
• Strong written and verbal communications including report writing

Level of Experience / Certifications :

• Experience with in the property / BC industry preferred but not essential
• Highly organised with strong attention to detail
• Confident managing multiple tasks and deadlines
• Comfortable working with financial information and invoicing processes
• Strong communication skills and a collaborative approach
• Proficient in Microsoft Office and familiar with digital tools such as Docu Sign and Dropbox (or similar)

Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday

£26,000 to £30,000 per annum, depending on experience.

We believe property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.