Facilities Assistant VA

Facilities Assistant – Birmingham, Full-Time, Permanent Monday to Friday, 07:00–15:30 (37.5 hours per week) Salary: £31,000

Anabas is a dynamic national Facilities Management company focused on supporting corporate office occupiers who want to provide an exceptional workplace experience for their staff and customers.

We are seeking a professional and proactive Facilities Assistant to deliver outstanding front‑of‑house and facilities support. This is a client‑facing role where you will be expected to provide a 5‑star customer experience, ensuring all services are delivered seamlessly and to the highest standard.

About the Role As the primary point of contact between Anabas and the client, you will play a key role in maintaining excellent relationships, taking ownership of day‑to‑day tasks, and ensuring the client’s needs are met. Where issues cannot be resolved directly, you will elevate them promptly to the appropriate Anabas colleagues to ensure swift resolution.

You will act as the ‘go‑to’ contact for all floor occupants and visitors, supporting a safe, compliant, and welcoming office environment. Building strong relationships with stakeholders and ensuring compliance with Health & Safety and Environmental standards will be central to your responsibilities.

• Experience in supervising or supporting cleaning services
• Excellent interpersonal and communication skills
• Strong customer service approach with a professional, confident manner
• Proficiency in Microsoft Office and the ability to learn new software packages
• A proactive, organised and detail‑focused attitude
• Ability to take ownership and work both independently and as part of a team

If this sounds like the perfect role for you, we would be delighted to receive your application soon. Let’s create a great workplace experience together.