Receptionist, Administrative​/Clerical

Overview

We are looking for a professional, approachable, and highly organised Receptionist to be the first point of contact for all visitors, contractors, and staff at our Wavenet Office and Recovery Centre. This role is essential in maintaining a safe, secure, and welcoming environment while ensuring smooth day-to-day operations on site.

You’ll play a key role in supporting site administration, managing access control, maintaining reception standards, and coordinating daily activities. If you're someone who takes pride in creating a positive first impression, thrives on attention to detail, and enjoys a varied support role, we’d love to hear from you.

Key Responsibilities

• Greet and register all visitors and contractors in a professional, courteous manner, ensuring s and Health & Safety procedures are followed.
• Act as the central point of contact for all site activity and manage the on-site diary to ensure accurate record keeping.
• Maintain a clean, welcoming reception area and uphold professional front-of-house standards at all times.
• Coordinate meeting room bookings and prepare spaces as required.
• Manage building access, including programming visitor passes and maintaining key / card registers.
• Liaise with security providers, providing daily handovers and managing out-of-hours procedures.
• Handle incoming calls efficiently and direct queries appropriately.
• Assist with site admin tasks, monthly reporting, and consumables stock management.
• Support the Centre Manager with any additional duties to ensure the site remains fully operational and customer-ready.

Qualifications

What We Need from You

To thrive in this role, you’ll bring a friendly, professional presence and the ability to keep things running smoothly front-of-house. Here’s what we’re looking for :

Experience & Knowledge

• Previous experience working in a reception or front-of-house environment
• Confident and professional telephone manner
• Strong written and verbal communication skills
• Good PC literacy and familiarity with basic office systems
• Well-developed organisational skills and the ability to prioritise tasks effectively

Skills & Personal Qualities

• A smart, presentable, and professional approach
• Flexible, reliable, and able to work on your own initiative
• Positive attitude with a strong work ethic
• Able to stay calm under pressure and manage multiple tasks at once

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer :

• Hybrid Working :
  Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.
• Annual Leave :
  Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
• Health & Wellbeing :
  Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.