Collection Support Associate
Listed on 2026-03-01
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Social Work
Bilingual
Job Overview
Legacy Community Federal Credit Union is looking for a full‑time Collection Support Associate to join our Collections team. Legacy is committed to assisting our members in the greater Birmingham area and is proud to be the official credit union of the University of Alabama want to help our members craft their legacy by providing products and services that meet their financial needs.
Compensationand Benefits
We offer competitive pay, health and dental insurance through BCBS of Alabama, company‑paid life, short‑term disability and long‑term disability insurance, and two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust. Employees receive 12 paid holidays, 12 vacation days, and 10 sick days. This is a full‑time position with standard hours Monday‑Friday 7:45 am‑4:45 pm.
Responsibilities- Support the Courtesy Pay Administrator by contacting members by phone and mail regarding overdrawn accounts.
- Review reports to ensure appropriate account locking.
- Make and receive calls to members regarding delinquent checking accounts and loans, taking action to bring accounts current.
- Assist in documentation of collection activities, including insurance and total loss files.
Experience:
One to three years of similar or related experience.
Education:
High school education or GED.
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