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Customer Support Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Chorus
Full Time position
Listed on 2026-03-14
Job specializations:
  • Retail
    Office Administrator/ Coordinator, Customer Service Rep, Administrative Management
Salary/Wage Range or Industry Benchmark: 18 - 23 USD Hourly USD 18.00 23.00 HOUR
Job Description & How to Apply Below

Join the Ranks of Chorus Pest Control:
Harmony Support Team

A Servant-Hearted Warrior with an E.D.G.E.

About Chorus Pest Control

We are not just a pest control company — we are a brotherhood and sisterhood of warriors, called to protect, to serve, and to build something greater than ourselves. At Chorus, we move with Enthusiasm, hold ourselves to the highest Discipline, live with daily Gratitude, and never compromise our Effort — together, this is our E.D.G.E.

In our ranks, every detail matters. Every knock on a door, every crawl through an attic, every word we speak to a customer — it’s in these small moments that excellence is forged, and honor is earned. Our mission is not only to defend our customers from pest threats, but to uplift one another in service, humility, and purpose.

If you’re ready to don the armor of service and walk the warrior’s path, welcome home.

Your Mission

As a Harmony Support Ally, you are the first voice of our mission — the guardian of first impressions and the steady hand behind seamless operations. You’ll support our front-line field technicians, serve our customers with warmth and wisdom, and ensure every call, every payment, and every message reflects the high standards of our warrior code.

Responsibilities of the Role
  • Respond swiftly and professionally to incoming calls and voicemails — every voice matters.
  • Support field technicians with scheduling, dispatching, and clear communication.
  • Support our Builder Partners with scheduling, data entry, paperwork and organization
  • Process payments with accuracy, integrity, and care.
  • Maintain detailed records in our customer management software — precision is part of the code.
  • Communicate with clarity, friendliness, and purpose — both in writing and speech.
  • Execute daily administrative tasks with discipline and reliability.
Who You Are (Warrior Traits)
  • A servant-hearted communicator who meets every challenge with enthusiasm.
  • A self-starter who takes initiative and ownership in every task.
  • A collaborative team member who uplifts others and leads with gratitude.
  • A detail-oriented thinker who honors the small things, knowing they build the big picture.
  • A resilient professional who manages time wisely and handles multiple duties with effort and grace.
  • Proficient in Microsoft Office (Outlook, Word, Excel).
Requirements
  • Valid driver’s license and reliable transportation
  • Ability to pass a drug screen and background check
What We Offer Our Warriors
  • Hourly Pay: $18–$23 per hour (based on experience)
  • Paid Time Off and Paid Holidays — because rest sharpens the blade
  • Medical, Dental, and Vision Insurance
  • Life & Disability Insurance
  • Employee Assistance Program (EAP)
  • Earned Wage Access Program
  • A tribe that believes in growth, support, and purpose
  • Weekends Off — maintain a healthy rhythm of life and service
Ready to Join the Chorus

If you're driven by purpose, fueled by heart, and eager to serve with E.D.G.E., you might be the next servant-hearted warrior we need. This is more than a job — it's a calling.

Answer the call. Apply today. Let’s build something extraordinary together.

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