Sales Associate Village, Birmingham, AL

Overview

Sales Associate (Full-Time) – Village, Birmingham, AL

The Full-Time Associate is responsible for assisting the store management team with daily store operational functions, which include providing excellent customer service, driving sales, merchandising, and other duties as assigned by management. All activities are expected to be performed in a professional, courteous, reliable, and results-oriented manner.

• Builds customer relationships by providing professional, courteous, reliable, attentive, honest and responsive service. Identifies customer needs and provides knowledgeable assistance to help customers select products that meet their needs.
• Demonstrates basic fashion and trend knowledge and sells appropriate merchandise while maintaining store standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains a positive, enthusiastic attitude toward the job and company.
• Complies with and enforces all company policies.
• Supports service training and product programs.
• Assists Store Manager with monitoring and identifying issues related to loss or shrink to help the store meet shrink targets.
• Monitors and controls operational compliance, safety and business standards.
• Supports training of employees in suggested selling and merchandising techniques.
• Actively seeks to minimize inventory shrinkage by protecting the store against shoplifting and internal theft; follows loss prevention policies and security procedures.
• Enforces and follows proper point-of-sale procedures. Balances money taken in during assignments and assists management in investigating discrepancies.
• Keeps management informed of important developments and potential problems necessary for effective management.
• Helps maintain a neat and orderly sales environment.
• Performs other duties as assigned.
• A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours.

Education And/or Experience

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Skills And Knowledge Requirements

• Excellent command of the English language to effectively communicate with management, customers and other employees.
• Demonstrated leadership and ability to work under minimum supervision. Must be able to take charge of the store when necessary.
• Open availability and flexibility to meet customer demand and the needs of the business.
• Basic fashion and style trend knowledge and desire to work with customers in a retail setting.
• Proven track record in building and working as part of a team, ability to handle responsibility, and understanding of the needs of the street lifestyle customer.
• Willing to work in multiple stores in the assigned district.

• Stand for extended periods; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical project phases; operate in a fast-paced, dynamic environment with flexibility.
• Must be able to work in a fast-paced environment.
• Must have reliable transportation.

The above statements describe the general nature and level of work performed by individuals assigned to this position and are not intended to be an exhaustive list of duties, responsibilities, and skills required. DTLR, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Seniority level – Entry level
• Employment type – Full-time
• Job function – Sales and Business Development
• Industries – Apparel & Fashion