Utility Support Services Lead

Overview

We are hiring immediately for full time UTILITY SUPPORT SERVICES LEAD positions. Address:
Touchpoint Support Services - 810 St. Vincent's Drive, Birmingham, AL 35205.

Note:

online applications accepted only.

• Schedule:
  
  Full time schedule. Monday - Friday, 6:00 am - 2:30 pm. Must be able to work every other weekend. More details upon interview.
• Requirement:
  Supervisor experience required
• Pay Range: $17.00 per hour to $19.00 per hour.

• Willing to train!
• Free parking!
• Slip-resistant shoes at no charge!

Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families.

Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

• Both full-time and part-time positions offer benefits:
  Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• In addition, full-time positions also offer:
  Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. Applications are accepted on an ongoing basis. Touchpoint maintains a drug-free workplace.