Veterinary Receptionist - Valleydale Animal Clinic

Overview

At Valleydale Animal Clinic in Birmingham, Alabama, you join a legacy of comprehensive care dating back to 1976. Our commitment is simple: providing the best service possible to ensure every patient leaves happy and healthy. This dedication to excellence is confirmed by our AAHA accreditation, a standard met by only 15% of hospitals nationwide. We were honored as one of America's Best Animal Hospitals 2025 by Newsweek, reflecting the high quality of medicine you will practice here.

When you see our stellar 4.9-star community rating on Google, you know you are partnering with a highly trusted practice where you can truly do your best work.

While practicing high-level medicine is paramount, we believe in supporting every teammate s professional journey. If you are looking to grow into a leadership role, achieve specialized credentialing, or simply advance your clinical skills, you will find the programs and mentorship you need here. Our supportive culture is focused on fostering an environment where you feel empowered to pursue your clinical interests and achieve your long-term career goals alongside supportive colleagues and teammates.

We offer the structure of a robust network that ensures you have the educational resources required to succeed. The medicine you practice will span a wide spectrum, catering to both small animals and exotic pets. Our full range of medical services includes advanced surgical procedures, comprehensive testing and diagnostics, wellness and prevention protocols, and critical urgent and emergency care.

Working within an AAHA accredited hospital means you are constantly held to the highest global benchmarks for patient care, from anesthesia protocols to diagnostic imaging. You will be practicing the gold standard of veterinary medicine in a setting that demands quality, compassion, and skill in every interaction.

Birmingham, Alabama, provides a fantastic backdrop for your next career step. Known as the Magic City, this community offers you the perfect blend of Southern hospitality, vibrant culture, and affordability. After delivering excellent care at Valleydale Animal Clinic, you can explore the city’s thriving food scene, beautiful green spaces, or rich historical districts. This location offers you the chance to achieve career fulfillment without sacrificing quality of life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions:
  You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.