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RN - Clinic Nurse Call Center - Support Services

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: UAB Medicine
Full Time position
Listed on 2026-02-04
Job specializations:
  • Nursing
    Healthcare Nursing, RN Nurse
Job Description & How to Apply Below

RN - Clinic Nurse Call Center - Support Services

Join to apply for the RN - Clinic Nurse Call Center - Support Services role at UAB Medicine

Position Description

Work Schedule:

Monday-Friday 8am-5pm

Work Location:

Support Services, PHCC - Avondale Business Center

  • Provide and manage patient care in a clinical area for specific age and patient populations.
  • Deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation.
  • Work within codes of practice and professional guidelines.
  • Accurately and efficiently triage telephone calls from patients, caregivers, relatives and healthcare team members.
  • Prioritize patient health problems according to urgency.
  • Educate/advise patients, schedule appointments and make safe, effective clinical decisions under physician direction.

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, and more.

Position Requirements
  • Education:

    Associate's degree in Nursing and one (1) year of clinical nursing experience. Work experience may not substitute for education requirement.
  • License/Certification:
    Currently licensed or eligible to be licensed as a Registered Nurse (RN) by the Alabama Board of Nursing. Current CPR certification required or must be obtained within 30 days.
Traits & Skills
  • Self-directed, self-motivated.
  • Excellent communication and interpersonal skills.
  • Ability to perform a variety of duties, changing tasks without loss of efficiency or composure.
  • Accept responsibility for direction, control, and planning of one’s own work.
  • Work independently and recognize rights and confidentiality responsibilities.
  • Convey empathy and compassion to patients in distress.
  • Relate to others to create teamwork and cooperation.
  • Communicate effectively with diverse backgrounds.
  • Exhibit flexibility and cope in fast-paced environments.
  • Perform effectively in emergency or critical situations.
  • Demonstrate quality work ethic of doing the right thing the right way.
  • Maintain a customer focus and strive to satisfy customer needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

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