Senior Communication Specialist

General Responsibilities

To assist in the execution of communications strategies and programs to influence employee engagement, increase employee knowledge, and share key departmental/division messages, focused on the implementation of the Epic EHR platform. To create and manage content for internal and external communication channels through various media, translating complex initiatives, projects, and updates into clear, engaging, and accessible messages for various audiences, and ensuring all communications align with the company’s tone, style, and core values.

To monitor and evaluate the effectiveness of communication strategies to make data-driven recommendations for improvement.

General Responsibilities:

To assist in the execution of communications strategies and programs to influence employee engagement, increase employee knowledge, and share key departmental/division messages, focused on the implementation of the Epic EHR platform. To create and manage content for internal and external communication channels through various available media, playing a vital part in translating complex initiatives, projects, and updates into clear, engaging, and accessible messages for various audiences, and ensuring all communications align with the company’s tone, style, and core values will also be key duties for this role.

To monitor and evaluate the effectiveness of communication strategies to make data-driven recommendations for improvement.

• Assist in designing and implementing communication strategies to enhance employee engagement, knowledge sharing, and organizational alignment, ensuring clarity and consistency across audiences.
• Develop, manage, and distribute content for internal channels, including emails, newsletters, intranet articles, and other forms of media to provide updates related to projects and services.
• Work within Marketing & Communications workflow, making efficient use of available tools and resources.
• Partner with Information Technology (HSIS) team to distill complex technical details into digestible content for non-technical stakeholders.
• Liaise between departments and work groups to ensure communication consistency and clarity regarding technology changes and updates.
• Assist in planning and executing communication strategies and deliverables for project-related events, including training sessions, training materials, workshops, and webinars.
• Maintain and update digital and physical materials for accuracy and relevance.
• Ensure all communications align with UAB Medicine’s tone, style, and core values.
• Monitor and evaluate the effectiveness of communication strategies and make data-driven recommendations for improvement.
• Performs other duties as assigned.

Minimum Requirements

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing or a related field and five (5) years of related experience. Experience in a corporate, technical, or healthcare environment is preferred. Experience with matrix communications strategies is preferred. Work experience may NOT substitute for education requirement.

• Written and verbal communication skills
• Ability to work both independently and collaboratively in a fast-paced and rapidly changing environment
• Critical thinking and problem-solving skills
• Exceptional writing, editing, and storytelling abilities to communicate complex topics effectively
• Proven experience synthesizing large amounts of technical information into actionable, audience-specific messaging
• Strong interpersonal and collaboration skills to work across departments and with diverse teams
• Proficiency in project management with the ability to meet deadlines and juggle competing priorities
• Familiarity with digital communication platforms and content management systems (CMS)
• Proficiency in Microsoft Office Suite and basic design software (e.g., Adobe Creative Cloud)
• Knowledge of IT terminology

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We…