Communications Engineer - Telemedicine

Position Overview

bPay range:b $22.9 - $37.25 / hour

bBenefits and perks available for eligible positions include:b robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Under general supervision, responsible for the deployment of the enterprise’s Telemedicine voice and video systems. These systems include Teladoc Carts and associated applications, Caregility In-Room Cameras and Sitter Carts. Independent judgment and decision-making skills are required. The position will be highly geared toward video as it relates to Telemedicine. This position will be responsible for configuring and training others on video end-point devices.

• This position is responsible for the programming functions and features as it relates to the Telemedicine Voice/Video systems.
• Responsible for ensuring installations are implemented following best practices.
• This position is responsible for the systems related to Telemedicine. Monitor and correct Voice/Video system alarms and errors.
• Consult with users to determine the most effective configurations to meet both their real and perceived requirements related to Telemedicine.
• Conduct on-site surveys for additional services needed, and changes of Voice/Video equipment.
• Must be able to work overtime as needed, travel locally and within the state as needed, work on-call as needed and perform other related duties as required.

Associate's degree in Information Systems or a related field and two (2) years of related experience required. Work experience may substitute for education requirement.

• Related experience supporting an advanced Voice/Video system preferred.
• Must be a highly detailed oriented individual.
• Video Collaboration experience preferred.
• SIP configuration and testing preferred.
• PRI configuration and testing preferred.
• H.323 configuration and testing preferred.
• Ability to sit at a computer for extended periods of time.
• Ability to lift and install equipment into network equipment racks.
• Available for after hours on call support

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.1 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 2,200 physicians.

Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s only ACS-verified Level I adult trauma center and Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care.

With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.