Area General Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you’ll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you’ll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you’re ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

The Area General Manager will oversee supervisors, leads, technicians, equipment, and materials to meet both daily production and long-term business goals in a n electrical field service and breaker shop facility. This is a highly visible position, offering the opportunity to shape the future success and growth of the organization.

The position is responsible for leading the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution). Overall responsibility for managing and growing the key value stream of field service and breaker repair. Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices.

Recruit and develop a top-performing organization while improving overall employee engagement.

• Foster a high-performance culture aligned with IPS values (Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit)
• Lead by example, demonstrating servant leadership to inspire and motivate the team
• Recruit, develop, and retain top talent, focusing on improving employee engagement
• Develop business strategies, annual operating plans (AOP), and tactical execution to achieve objectives. Monitor financial, sales, cost, operating, and customer service trends, making adjustments as necessary
• This position has P&L responsibility for locations assigned and is a key member of the region’s leadership team

• Drive operational excellence by leveraging the CIPS system to achieve safety, operational, profit, sales, and customer KPI goals
• Optimize resource allocation and utilization to maximize efficiency and effectiveness
• Analyze financial data to identify opportunities for improvement and cost reduction
• Implement innovative solutions and best practices to enhance service delivery and customer satisfaction

• Build and maintain strong relationships with key customers
• Proactively address customer needs and exceed expectations
• Drive continuous improvement in customer satisfaction and loyalty

• Empower and develop team members to reach their full potential
• Foster a collaborative and inclusive work environment
• Effectively communicate with all levels of the organization, including executive leadership, field personnel, and customers

• BA/BS in Engineering, Industrial Technology, Electrical, Business or related technical degree preferred
• Minimum of 7 years of experience in general management or operations in the power distribution industry highly preferred
• 5+ years of electrical testing experience or power generation services highly preferred
• Entrepreneurial self-starter with the ability to manage and prioritize projects, delegating when appropriate
• Demonstrated technical acumen to manage complex field service business with diverse customer segments and multiple product lines
• 3 years of experience managing operational improvement or efficiency projects a plus

• Strong leadership and interpersonal skills
• Proven track record in managing and leading teams
• Excellent communication and presentation skills
• Strong analytical and…