Manager, Operations & Communications

Overview

ROLE

TITLE:

Manager, Operations & Communication

POSITION

REPORTS TO:

Executive Director

LOCATION: Birmingham, Alabama

What You’ll Do

Teach For America Alabama is seeking a Manager, Operations and Communication. This individual can quickly evaluate, plan and execute towards meeting pursued outcomes. This person can rally, organize, and manage people, processes, and resources. As a strong project manager, they will lead through collaboration, strong communication and being vision-centered.

To inform organizational processes and structures, the Manager, Operations and Communication will clean, manage, and make data accessible to others. They are proactive; they see the processes that need operationalizing and know their role in making it happen for the team. As Manager, Operations and Communication, this person will smooth and streamline resources and processes to lift the team and vision.

Team Operations (25%)

• Monitor and maintain effective usage of team-wide platforms and communication including Slack, One Drive, Microsoft, Google, Slack and online meeting platforms including Zoom
• Manage Ameri Corps regional requirements, including planning and executing National Days of Service, file management and compliance
• Alongside the Executive Director, guide planning of team meetings, staff evaluations procedures and team compliance with training requirements Board logistics, including tracking all board interactions & meeting notes in TFACT & updating board member dashboards
• Support Executive Director with development tasks including cash collection, ‘thank you letters’, tracking development meetings & notes in TFACT

Event Logistics and Operations (20%)

• Collaborate closely with staff members to plan and execute events including but not limited to quarterly board meetings, one-time alumni events, fundraising events with external partners and long-term planning and execution of summer teacher trainings
• Create and manage tight logistics for events. This may include but not be limited to event booking, team preparation, guest registration and communication.
• Execute and lead operations at regional events.

Office Operations (20%)

• Serve as the first point of contact for community members, alumni, corps members and building office management. Triage mail, email, and visitor inquiries in an efficient and timely manner
• Maintain office functionality and upkeep including but not limited to technology operation, material inventory and supplies. Ensure the office is kept clean, organized and easy to use for the team and community partners

Communications (20%)

• Plan, execute, and evaluate communication plans for corps members, alumni, partners, and board members
• Plan, execute, and evaluate social media posts and content that drives awareness of our program, members, and impact.
• Support with the creation of marketing collateral for events and Executive Director meetings

Financial Operations & Purchasing System Management (15%)

• Serve as team budget tracker, managing team towards non-payroll spending target through team-facing compliance systems and structures
• Work closely with national partners to track and forecast team’s non-payroll spending throughout the year
• Serve as team buyer and manage team towards compliant purchasing
• Manage process and completion of contracts with external partners and vendors
• Manage team credit card and expense report processing

A WEEK IN THE LIFE

Over the course of any week, the Manager, Operations and Communication will:

• Participate in team meetings of various needs. Taking notes on action items and updating operations plans. In between meetings, communicate, assign and track team members towards outcomes.
• Assist teammates with operational related tasks by answering questions related to operations and fulfilling operations and logistics requests from other team members.
• Maintain databases that may include tracking non-personnel spending and budget forecasts.
• Ensure contracts are signed and all parties are followed up with when stages are complete.
• Meet with the Executive Director to assess progress on tasks, individual projects and events.
• Communicate with national teammates, corps…