District Manager, Management

Southern Food service Management is a national contract food service management company. Southern’s corporate office is in Birmingham, Alabama. We currently operate in several different states and regions of the United States. One of the key positions in our operations is the Unit Support Staff, which this job description outlines (the job, requirements and duties). We respectfully request an interested individual read and review this information carefully and in-depth.

The District Manager, Contract Food service is a key leadership role responsible for overseeing the operational and financial performance of multiple food service contract locations within a designated region. This position requires a strategic and results-oriented individual with strong leadership, communication, and business acumen. The Operations District Manager, Contract Food service will drive client satisfaction, ensure operational excellence, foster a positive work environment, and contribute to the overall growth and profitability of the company.

• Provide direct oversight and support to on-site Food Service Directors/Managers across the region.
• Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service.
• Monitor operational performance, identify areas for improvement, and implement effective solutions.
• Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on-site teams.
• Ensure compliance with all relevant regulatory requirements and client contractual obligations.
• Oversee the implementation of new programs and initiatives within the region.
• Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis.
• Work with on-site teams to achieve financial targets related to revenue, cost control, and profitability.
• Analyze financial reports and develop action plans to address any financial challenges.
• Participate in the development of regional and company-wide financial goals.

• Build and maintain strong, positive relationships with key client stakeholders within the region.
• Serve as a point of escalation for client concerns and ensure timely and effective resolution.
• Proactively identify opportunities to enhance client satisfaction and strengthen partnerships.
• Participate in client meetings and presentations as needed.

• Recruit, train, mentor, and develop Food Service Directors/Managers within the region.
• Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability.
• Conduct performance evaluations and provide constructive feedback to direct reports.
• Identify and support the professional growth and development of team members.

• Collaborate with the business development team to identify and pursue opportunities for growth within the region.
• Participate in the development of proposals and presentations for potential new clients.
• Support the retention of existing clients through exceptional service and relationship management.

• Prepare and present regular reports on regional performance, key initiatives, and challenges to senior leadership.
• Maintain effective communication channels with on-site teams, corporate departments, and clients.
• Ensure timely and accurate information flow throughout the region.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Or five (5) years of experience in the food service industry related to a multi-unit supervision position.
• Minimum of two (2) to five (5) years of progressive management experience in the food service contract industry, with multi-site responsibility.
• Proven track record of successfully managing operations, achieving financial targets, and building strong client relationships.
• Strong leadership, communication, interpersonal, and problem-solving skills.
• Excellent financial acumen and budgeting experience.
• Thorough understanding of food safety regulations and best practices.
• Ability to travel extensively within the assigned region.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Flexibility in terms of work schedule, including availability evenings, weekends and holidays.

• Experience with POS systems, Production (such as Parsley).
• Participation in industry-related professional organizations.

• Strategic Thinking
• Leadership and Team Management
• Contract Management
• Analytical Skills
• Problem-Solving
• Communication (Written and Verbal)
• Interpersonal Skills
• Presentation Skills
• Project Management
• Technical Proficiency
• Ethical Conduct

• Strategic Thinker:
  Ability to see the big picture and develop long-term plans.
• Results-Oriented:
  Driven to achieve and exceed goals.
• Strong Communicator:
  Able to clearly and…