Investigator, Insurance, Insurance Claims

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ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures;

and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors. Through our Frasco Profiles division we provide national and international pre-employment screening.

This is a Hybrid position in both claims and surveillance in the Birmingham, AL area.

Compensation:

• Hourly Rate: $20 - $27 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 85% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: Door-to-door mileage reimbursement for all travel
• Paid Administrative Time: Compensation for report writing and administrative time
• Paid Training: Compensation for training sessions to ensure you are well-prepared for your role

Essential job functions include, but are not limited to:

Claims:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations.
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates
• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Birmingham, Alabama

Job Type: Part-time

Description:
Hybrid Investigator (Claims & Surveillance)

ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures;

and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors. Through our Frasco Profiles division we provide national and international pre-employment screening.

This is a Hybrid position in both claims and surveillance in the Birmingham, AL area.

Compensation:

• Hourly Rate: $20 - $27 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 85% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: Door-to-door mileage reimbursement for all travel
• Paid Administrative Time: Compensation for report writing and administrative time
• Paid Training: Compensation for training sessions to ensure you are well-prepared for your role

Essential job functions include, but are not limited to:

Claims:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations.
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates

Surveillance:

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors,…