Computer Support Technician

Location : Main Campus - Homewood, AL
Job Type: Staff Full Time
Job Number: FY2600566
Division: Finance & Business Affairs for Staff
Department: STA-Enterprise Support Services
Opening Date: 01/30/2026
FLSA: Non-Exempt

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Description

Under the leadership of the Manager of Computer Deployment, the Computer Support Technician is responsible for the delivery, set-up, and replacement of technology-related equipment. This position collaborates with faculty and staff in scheduling delivery of new or replacement equipment, and the retrieval of retired equipment.
Job Duties

• Configures new equipment to be deployed with the appropriate software images and settings.
• Builds and maintains a repository of standard software images for deployment on Samford computers.
• Performs full disk encryption on computers.
• Schedules and delivers technology-related equipment and retrieves retired equipment for appropriate disposal (return to factory, etc.)
• Moves customer data from old equipment to the new replacement device.
• Provides strong customer service.
• Assists with the maintenance of proper records for equipment transactions and inventory.
• Works with vendor representatives as needed to resolve questions/problems.
• Works closely with other members of the Enterprise Technology Support staff to coordinate activities.
• Perform additional duties as required.

Qualifications

• High school diploma or equivalent.
• Minimum one (1) year of experience in a computer-related field.
• Expreience installing computer imaging software.
• Knowledge of Windows and Mac operating systems.
• Effective communication skills that include the ability to work harmoniously with and communicate effectively with faculty, staff, administration, and students.
• Strong commitment to Christian principals.
• Ability to sit for extended periods of time.
• Ability to walk across campus.
• Ability to carry up to 20 pounds of equipment and lift up to 50 pounds of equipment, as needed.
• Ability to report to work daily, five days per week.

Preferred Qualifications

• Technical training in a computer-related field.

We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our
01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have at least 1
-2 years of technical experience?

• Yes
• No

03

Can you lift 50 pounds and carry up to 20 pounds of equipment across campus as needed?

• Yes
• No

04

Do you have current, valid driver's license?

• Yes
• No

Required Question