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Technical Writer - TW

Job in Birmingham, Jefferson County, Alabama, 35203, USA
Listing for: PACER GROUP
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Technical Writer
Salary/Wage Range or Industry Benchmark: 28 USD Hourly USD 28.00 HOUR
Job Description & How to Apply Below
Position: Technical Writer 1 - TW1
Title:
Technical Writer 1 - TW1


Location:
Birmingham, AL 35203


Duration: 3 years

Shift: Standard

Pay Rate: $28.00 hourly on W2

Position Overview
  • As part of the Clients Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.
Key Responsibilities
  • Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
  • Maintain and update existing articles and knowledge base ahead of fix version releases.
  • Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
  • Research and synthesize user feedback to improve overall content performance.
  • Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
  • Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
  • Compose technical concepts into succinct one-pagers for executive leadership.
Required
  • Qualifications 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field 1-3 years of experience creating engaging written communication
  • Superior understanding of language and grammar principles (APA and MLA)
  • Familiarity with data analytics, Power BI, and application development concepts
  • Excellent time management, organizational, and problem-solving skills Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
  • Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint Preferred
  • Qualifications bachelor's degree in Technical Communications, Computer Science, Journalism, or a related field
  • Familiarity with standard UX/UI principles Experience with video editing software, including Camtasia, Premiere Pro, and After Effects.
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