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IT Support Technical Support Systems Analyst

End User Experience Escalation Analyst II

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Mississippi Power Co
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading energy provider is seeking an End User Analyst II in Birmingham, Alabama. This role requires 4–6 years of experience in a technical support capacity, focusing on resolving escalated incidents and providing specialized support. Candidates should have a two-year degree in a technology-related field. Strong troubleshooting skills and knowledge of end-user computing environments, including Microsoft 365 and Power Shell, are essential.

Join a team committed to delivering exceptional service and support critical business operations.
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