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IT Support HelpDesk/Support Technical Support

Customer-Focused Account Manager - Software Support

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: McLeod Software
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software company in Birmingham, Alabama is seeking an Account Manager to oversee customer support and build strong relationships. The ideal candidate will have over 4 years of technical support experience and proficiency in Microsoft Office. This role involves acting as the main point of contact for customer needs, mentoring team members, and collaborating with internal teams to ensure customer satisfaction.

Strong communication skills and the ability to handle multiple priorities are essential.
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