Quality Assurance Analyst

Job Details

As a Quality Assurance Analyst I, you will play a key role in ensuring the quality and reliability of our software solutions. You will analyze user stories and acceptance criteria, design and execute tests, identify defects, and collaborate closely with development teams to uphold quality standards. This position requires attention to detail, strong problem-solving skills, and a passion for delivering high-quality software solutions.

As a Quality Assurance Analyst I, you will play a key role in ensuring the quality and reliability of our software solutions. You will analyze user stories and acceptance criteria, design and execute tests, identify defects, and collaborate closely with development teams to uphold quality standards. This position requires attention to detail, strong problem-solving skills, and a passion for delivering high-quality software solutions.

• Analyze User Stories and Acceptance Criteria (AC).
• Design manual/automated tests that verify User Stories and AC.
• Collaborate in the development of test plans.
• Execute tests accurately and document test results comprehensively.
• Identify, log, and track software defects using bug-tracking systems.
• Adhere to established Quality Assurance (QA) processes and standards.
• Conduct functional, regression, and system testing to ensure software quality.
• Work closely with software developers, business analysts, and other stakeholders to ensure requirements are understood and properly tested.
• Contribute to the continuous improvement of testing processes and methodologies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s in Computer Science, Information Technology, or a related field.
• 0-2 years of experience in software quality assurance or testing.
• Familiarity with software testing methodologies, tools, and best practices.
• Basic understanding of software development life cycles and Agile methodologies.
• Strong analytical and problem-solving skills.
• Ability to document and communicate test results effectively.
• Experience with bug tracking and test management tools (e.g., JIRA, Test Rail) is a plus.
• Basic knowledge of SQL, scripting, or automation tools is a plus.

At McLeod Software, we believe that our employees are our greatest competitive advantage. Each employee contributes directly to McLeod Software’s growth and success. With over 650 full-time team members, we’re still growing while staying true to who we are. Our priorities stay where they belong: with our employees, our customers, and the continued growth of our business. When you join McLeod, you’re joining a company that’s built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.