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IT Support Specialist; Tier 1 - Proactive Tech Help Desk
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-01-16
Listing for:
DataPerk
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading technology solutions provider in Birmingham, AL is seeking a Support Services Tier 1 professional. This role requires exceptional customer service skills and the ability to manage and resolve client queries efficiently. Candidates should have a Bachelor’s degree or 2 years of relevant experience, along with proficiency in PC support and troubleshooting. This position includes managing tickets, coordinating with technicians, and maintaining high levels of customer satisfaction through efficient ticket handling.
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