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IT Service Metrics & Analytics Analyst

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Southern Company
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Consultant, Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading energy provider seeks an IT Service Management Analyst to oversee service management functions and improve customer satisfaction. This role requires advanced skills in T-SQL, Postgres, Oracle, and Power BI, along with at least 3 years of IT experience. Responsibilities include designing metrics and reports, analyzing data trends, and collaborating with various teams. The position offers a comprehensive benefits package and is located at either the Georgia or Alabama headquarters.
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