IT Project Manager

Apply for the IT Project Manager role at Books A Million
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Own Outcomes. Cut Through the Fluff. Drive Real Change.

We’re looking for a sharp, results‑driven, and adaptable IT Project Manager who can lead with precision and execute with impact. You’ll manage both high‑profile IT projects and day‑to‑day Business as Usual (BAU) operations—balancing strategy and execution while staying laser‑focused on outcomes. This role isn’t about getting into the weeds of architectural design—it’s about being technical enough to call out the nonsense, hold teams accountable, and keep projects on track.

If you can juggle priorities, keep stakeholders aligned, and own every outcome from start to finish, we want to talk to you.

• Lead and manage multiple IT projects and BAU initiatives from concept to completion—delivering on time, within budget, and in scope.
• Balance strategic priorities with hands‑on execution, driving results while ensuring smooth day‑to‑day IT operations.
• Bridge the gap between business goals and technical solutions—turn complex requirements into clear, actionable plans.
• Provide transparent updates to stakeholders, tackling roadblocks head‑on and keeping everyone aligned.
• Support change management efforts to drive adoption and minimize disruption during transitions.

• Oversee the full Software Development Life Cycle (SDLC), ensuring every phase adheres to quality standards and best practices.
• Prioritize effectively—juggle project deadlines, resource constraints, and strategic initiatives without losing focus.
• Be technically savvy enough to cut through the fluff—challenge assumptions, validate solutions, and ensure delivery without owning architectural design.
• Leverage tools like  to manage tasks, resources, and timelines, keeping everything on track and visible.

• Keep detailed documentation of all project activities—plans, reports, timelines, and lessons learned—to build a foundation for future success.
• Identify inefficiencies and drive process improvements that boost productivity across both projects and support operations.

• Own project and support budgets—ensuring resources are allocated effectively and financial targets are met.
• Track expenditures and adjust plans dynamically to stay on target without compromising outcomes.

• Proven experience as an IT Project Manager, with a strong background in both strategic project execution and IT support/BAU management.
• Deep understanding of Agile and Waterfall methodologies, with the ability to flex between them as needed.
• Proficiency in  or similar project management tools.
• A technical edge that lets you cut through the fluff and hold teams accountable—without needing to design solutions yourself.
• Sharp analytical skills and a problem‑solving mindset that turns challenges into opportunities.
• Top‑tier communication skills—able to translate technical jargon into clear, actionable language for stakeholders at all levels.
• Proven ability to manage multiple priorities in a high‑pressure, fast‑moving environment.
• Relentless ownership of outcomes—you’re someone who drives projects across the finish line, no excuses.
• Bachelor’s degree in Information Technology, Computer Science, Communications, or a related field (preferred but not required).
• Bonus points for knowledge of retail business operations—or a genuine enthusiasm for learning the industry.

You won’t just manage projects—you’ll own outcomes and shape how technology drives business success. You’ll work at the intersection of strategy and execution, lead meaningful initiatives, and ensure our IT operations run smoothly. This is your opportunity to lead boldly, challenge the status‑quo, and drive real change in a fast‑paced, high‑impact environment.

Ready to lead, cut through the fluff, and make a real difference? Apply now and let’s get started.