Network Technician III - ENT

Network Technician III - ENT

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Compensation: $26.55 - $43.10

Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer.

Job Highlights

A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine. Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture.

Whether you are looking to start your career, fast‑track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match.

The Network Technician III is responsible for managing complex tasks related to network monitoring, operations, installation, and maintenance across local, off‑site, and remote locations. This role also provides guidance to lower-level technicians and supports senior staff in maintaining the stability and integrity of all Health System data communications, including voice, video, wireless, and network services. Additionally, the Network Technician III participates in the installation, monitoring, maintenance, and support of all network hardware, software, and communication links.

The position also involves diagnosing, resolving, and documenting first-level network hardware and software issues in a timely and accurate manner.

• Possesses advanced knowledge of network routing and switching, including routing protocols (e.g., EIGRP, OSPF, BGP) and a deep understanding of LAN technologies such as Spanning Tree.
• Experienced in wireless networking, including the installation and troubleshooting of wireless access points, and maintaining wireless configurations within a centralized management system.
• Skilled in managing WAN connectivity for remote sites, including working with service providers to maintain service levels and handling support tickets for remote network issues.
• Demonstrates proficiency in analyzing and troubleshooting across the OSI model using network analysis tools.
• Manages user access and network segmentation through VLAN configuration to optimize switch performance and enhance security.
• Configures and supports core infrastructure services including DNS, DHCP, and NTP.
• Performs routine maintenance on network hardware, particularly at the access layer.
• Assists with IP addressing design, subnetting, and maintains accurate IP address documentation.
• Collaborates with leadership to evaluate and plan for network capacity needs.
• Participates in the replacement and upgrade of legacy network infrastructure including test equipment, UPS systems, access switches, and wireless hardware.
• Performs physical network tasks such as patching within communications rooms and installing, testing, certifying, and troubleshooting cabling for both local and remote sites.
• Supports the ongoing maintenance and management of the existing network and related hardware.
• Handles tasks related to network additions, moves, and changes.
• Provides rotating 24/7 on-call support.
• Ensures reliable connectivity for all networked systems including servers, workstations, and communication devices.
• Maintains accurate documentation of network assets and technical specifications.
• Monitors network performance and delivers performance reports and insights.
• Participates in the deployment and management of network security solutions.
• Offers mentorship and guidance to junior team members.
• Performs other related tasks as assigned.

• Associate’s degree in Information Systems or a related field and a minimum of three (3) years of relevant experience required. Equivalent work experience may substitute for formal education.

• Strong interpersonal…