Corporate Mail & Document Management Processor

Corporate Mail & Document Management Processor

Join to apply for the Corporate Mail & Document Management Processor role at Protective Life
. This role ensures swift and accurate processing of department faxes, e‑mails, express mail, pending requirements, delivery requirements, checks for initial premium, new applications and other mail items as assigned to in‑force, annuity or new business. The role will utilize multiple systems for research to accurately and quickly identify, classify and electronically route mail to the proper location.

$41,600.00/yr – $41,600.00/yr

The Document Management Processor handles all incoming mail and ensures it is accurately processed and routed within strict service level agreements.

• Proficient in computer and keyboard skills; type 35–50 WPM accurately for efficient data entry
• Working knowledge of Microsoft Excel and Word
• Experience handling electronic documents, attachments, and administrative systems
• 1–2 years of office experience with customer interaction and strong communication skills
• Detail‑oriented when managing complex policy number configurations

• Ability to quickly learn new equipment, software, processes, and procedures
• Strong multitasking, analytical, and problem‑solving skills with effective written and oral communication
• Proven capacity to work under pressure, meet deadlines, and maintain professionalism in stressful conditions
• Adaptable to changing priorities while ensuring work continues efficiently; excellent data entry skills
• Physical ability to lift up to 30 pounds as required

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits—paid time off, paid parental leave, short‑term disability, and a cultural observance day.

The financial health of our employees is also important; benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with company matching. All employees are encouraged to protect their overall wellbeing by engaging in Pro Health Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

If you require an accommodation to complete the application and recruitment process due to a disability, please email  This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.