Director of People

Overview

The Director of People provides strategic and operational HR support across the organization, ensuring HR programs, policies, and processes drive performance. This role oversees HR systems, shared services, employee lifecycle processes, compliance, reporting, and partners closely with business leaders, HRBPs, Payroll, Operations, Finance, IT, and Legal to support day-to-day operations and long-term growth.

• Develop and execute HR strategy, service delivery models, and workflows to ensure timely, high-quality support aligned with business goals and organizational priorities
• Lead and develop the Human Resource Business Partner team to provide strategic, impact-focused HR guidance and support across the organization
• Provide direction and oversight on employee relations, conflict resolution, and policy interpretation
• Drive initiatives that enhance performance, employee engagement, belonging, and overall experience
• Track key HR metrics (e.g., turnover, corrective actions, engagement) and translate to actionable insights for leaders, including trends, forecasts, and risk areas
• Ensure organizational compliance with federal, state, and local employment laws and regulations (e.g., FLSA, EEO, I-9, OSHA)
• Oversee policy development, enforcement, communication, and audits to mitigate risk and maintain consistent HR practices
• Implement process improvements to optimize HR service delivery
• Oversee HRIS and HR systems, ensuring data integrity, reporting, and process efficiency
• Direct end-to-end employee processes, ensuring compliance with company policies, employment laws, and contractual obligations
• Partner with Legal and HR leadership to mitigate people-related risk
• Perform other duties as assigned

• Bachelor’s degree in Human Resource Management, Business, or similar field required
• 5-10 years of progressive experience in HR leadership
• Proven ability to advise senior leadership and influence at all levels
• Strong business acumen and HR strategy experience
• Strong knowledge of employment laws and HR best practices

• Experience in a multi-site / multi-state environment
• SHRM-SCP, SPHR, or equivalent certification
• Clear, executive-level communication
• Employee relations and conflict resolution skills
• Strong knowledge of HR systems, workforce analytics, and talent management programs

• Occasional travel may be required
• Must be able to sit at a computer or desk for extended periods of time
• Must be able to operate keyboard and telephone for repetitive motion activities
• Must be able to lift objects up to 25 lbs. with or without assistance
• Must be able to communicate using speech, sight, and sound with or without assistive device