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Guest Experience Concierge - Front Desk

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Spirehotels
Full Time position
Listed on 2026-01-30
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Guest Experience Concierge - Downtown Front Desk
A premier hotel management company is seeking a Front Desk Associate in Birmingham, Alabama. In this role, you will warmly welcome guests, ensuring exceptional service and satisfaction throughout their stay. Responsibilities include managing check-ins and check-outs, addressing guest inquiries, and creating memorable experiences. Ideal candidates have prior customer service experience, preferably in hotel settings, and are comfortable using computer systems.

This position offers a comprehensive full-time benefits package, which includes wellness programs and hotel discounts.
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