Catering - Bartender

Birmingham Zoo, 2630 Cahaba Road, Birmingham, Alabama, United States of America

Posted Friday, January 23, 2026 at 6:00 AM

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Catering Supervisor(s) and Catering Operations Manager(s)

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.

Oversee quality, product levels and inventory of product.

Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.

Meet expectations of proper setup, execution, breakdown, and cleanup of their bar(s) during each event.

Execute duties for overall productivity of banquet events as assigned.

Ability to express knowledge of alcoholic drinks and bartending techniques with guest service in mind.

Maintain a safe environment by serving guests responsibly.

Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).

Maintain a friendly and approachable attitude towards the client, guests, and staff.

Communicate clearly and openly with leaders for overall success.

Display a sense of urgency at all times.

Uphold a professional appearance and mannerism.

Maintain a clean, safe, and organized work environment.

Perform other tasks as deemed necessary.

Maintain a clean, safe and organized work environment.

Uphold and demonstrate a complete understanding of company policies and procedures.

Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units

Focuses on removing barriers and empowering growth and opportunity for team members at all levels

Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back

Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.

Excelled problem solving/decision making skills combined with the ability to be organized.

Demonstrates the ability to remain flexible in a fast-paced environment.

Operate all equipment necessary to perform job duties.

Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above; accommodation upon request, please communicate directly with hiring manager.

Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Bartending and/or event industry experience a plus.

All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

• Eligible for overtime pay.
• On-Demand Pay Program:
  Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or…