Room Inspector

Overview

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. We’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.

If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Room Inspector!

The Housekeeping Room Inspector (Supervisor) is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The Housekeeping Room Inspector is responsible for training and coaching housekeeping team members to ensure that cleanliness standards are met at all times.

Benefits:

• Competitive Salary
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• 401k with employer MATCH
• Paid PTO
• Uniforms Provided for most positions
• Team Member Hotel Discount Program

• Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
• Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
• Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper.
• Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
• Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed.
• Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department.
• Assists in the direct training program of the new housekeeping employees.
• Completes the daily housekeeping report.
• Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.
• Provides for a safe work environment by following all company safety and security policies and procedures.
• Will perform cleaning duties on slower day or when staff shortages occur.
• Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed.
• Physically inspect rooms daily to ensure brand standards and overall cleanliness and readiness for guest check-in.
• Provide feedback to Room Attendants regarding deficiencies in rooms.
• Clean/prepare rooms as needed.
• Ensure that all maintenance issues are reported immediately.
• Communication of room status to all divisions.
• Assist with all training efforts throughout the housekeeping department.
• Embrace, enforce, and promote the brand culture throughout the housekeeping department.
• Ensure all rushed/transferred rooms are handled smoothly and efficiently.
• Ensure that housekeeping carts are organized and ready for daily work.
• Operate with a guest satisfaction urgency and strive for 100 percent guest satisfaction at all times.
• Promote and encourage teamwork at all times.
• Monitor and log key control.
• Provide information to guests about hotel services, facilities, and other amenities.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
• Work closely with the Front Office team to ensure guest room satisfaction.
• Properly report and log and complete required documents for all Lost and Found items.
• Ensure all storage areas are locked and that all housekeeping sheets and executive housekeeper sheet are turned in to the front desk before leaving.
• Maintain cleanliness and upkeep of public areas of the hotel.
• Ensure excellence in hotel operations.
• Other duties as assigned.

• Housekeeping experience required.
• Previous supervisory experience preferred.
• Previous commercial cleaning and/or…