Front Office Concierge

Overview

Ross Bridge, 4000 Grand Ave, Birmingham, AL 35226, USA

As a member of our resort, the primary role of Front Office Concierge is to assist the guests in booking and setting up activities such as dining, golf, massage, and any other requests to ensure a memorable stay. The Concierge responds and coordinates all guest requests for special arrangements or services courteously and efficiently, and informs guests of hotel services, features, and room amenities.

Excellent guest relations skills, outstanding verbal communication with guests and co‑workers, attention to detail, teamwork, ability to thrive in a fast‑paced environment, and resilience under pressure are essential to success in this position.

Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle," the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth‑longest course in the world, a destination for golfers from around the globe.

The event spaces include 18 event rooms, over 25,000 square feet of space, and capacity of over 1,000 in the largest room. The resort hosts a wide variety of weddings, corporate meetings, social events, and more.

• Full health, dental, and vision coverage, including both FSA and HSA options
• 401k with matching
• Hotel, F&B, golf, and retail discounts throughout the company properties
• And much more!

Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"!

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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