Lead Health Information Specialist - Birmingham AL - HYBRID

Overview

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform enables secure, accessible, and usable health data to inform better health decisions and is trusted by leading life sciences companies, government agencies, and those who deliver and pay for care.

This position is an intermediate role focused on processing all release of information (ROI), specifically medical record requests in a timely and accurate manner, while upholding the patient’s privacy and HIPAA compliance. This is a hybrid position and requires on-site work as needed.

WORKSITE ADDRESS: 1200 Corporate Dr Ste. 400, Birmingham, AL 35242. SHIFT: 8:00 AM – 4:30 PM CST, Monday – Friday.

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Enhance attention to detail for medical records.
• Apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records and safeguard patient information in compliance with HIPAA standards.
• Prepare new patient charts, gathering documents from paper sources and/or electronic health records.
• Ensure medical records are assembled in standard order, accurate, and complete; create digital images of paperwork for storage in the EMR.
• Respond to requests for patient records, both within the facility and by external sources, and transmit them appropriately.
• Answer inbound/outbound calls and assist with patient walk-ins as needed.
• Assist with administrative duties such as handling faxes, opening mail, data entry, and scheduling pickups.
• Assist with training associates in the HIS positions and participate in project teams and committees to advance operational strategies.
• Generate reports for management or facility as directed; exceed level 1 productivity expectations as outlined at the site.
• Mentor HIS staff for professional development and inform senior leadership of issues, opportunities, or challenges.
• Assist with regional training, mentoring, and coverage as needed; participate in onboarding activities for new employees.
• Assist with Quality Assurance tasks and act in a lead role with staff regarding general questions and training.
• Lead training sessions for timely staff development.
• Perform other duties as assigned.

• High School Diploma or GED; must be 18 years of age or older.
• Ability to commute between locations as needed and work overtime during peak seasons when required.
• 1 year Health Information related experience; basic computer proficiency; comfortable using phones, fax, printers, and other general office equipment.
• Professional verbal and written communication skills in English; detail- and quality-oriented for accurate and compliant medical records.
• Strong data entry skills; ability to work with minimum supervision and respond to changing priorities.
• Ability to organize and manage multiple tasks in a fast-paced environment; presentation skills for small group settings; forward thinking and problem solving.

• 2+ years Health Information related experience.
• Meets and/or exceeds Company productivity standards; prior production/metrics-based work experience.
• In-person customer service experience; ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas and process improvement suggestions to internal stakeholders.

We are committed to building a diverse team and are proud to be an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability,…