Clinical Manager

Join to apply for the Clinical Manager - Full-time role at Affinity Hospice
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Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team.

The Clinical Manager is responsible for ensuring that patient care is coordinated, delivered, and managed appropriately. The Clinical Manager provides overall direction of hospice clinical services.

Full Time; 40 hours per week.

• Registered Nurse with current licensure to practice professional nursing in the state where the agency is located.
• Bachelor's degree in nursing from an accredited program by the National League for Nursing.
• Three years of leadership/management experience in a hospice or related health care organization.
• Two years' experience in direct hospice field work.
• Demonstrated ability to supervise and direct professional administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Must have a valid driver's license, reliable transportation, and auto liability insurance.
• Using effective body mechanics, must be able to lift up to 40 lbs. floor to waist; lift 10 lbs. waist to shoulder; lift and carry 40 lbs. and push/pull 40 lbs.
• Must be able to (or assist with) lift, turn, move and position patients.
• Must be able to ensure clinically competent/qualified staffing is appropriate to meet patient needs.
• Must be able to ensure efficient, appropriate, and cost-effective clinical operations.
• Must be able to modify/approve clinical paperwork, conduct chart audits, and provide associate education when necessary.
• Must have knowledge of hospice Medicare, state regulations, governmental regulations, ACHC, and JCAHO standards (if applicable).

• Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel.
• Interpret operational indicators to detect census changes and impacts on staffing, revenues, or expenses.
• Assist in hiring, evaluating, and terminating clinical personnel.
• Oversee and ensure compliance of every clinical note, order, practice, and process produced by clinical staff.
• Responsible for orienting new organization personnel.
• Participate in planning, development, and implementation of in-services and continuing education programs.
• Assist in evaluating organization performance via the performance improvement program, productivity reviews, and quality assurance.
• Ensure compliance with all local, state, and federal laws regarding licensure and certification of personnel; maintain compliance with ACHC Hospice Care standards.
• Promote hospice referrals in the health care community.
• Hold clinical staff accountable for meeting productivity and quality standards.
• Perform joint visits with associates at least semi-annually and document performance.
• Coordinate on-call, weekend, and vacation schedules for all clinical staff.
• Ensure patient care adheres to agency policy and regulatory/state requirements.
• Respond to patient complaints promptly and with customer service as top priority.
• Document complaints and communicate with associates in response to complaints.
• Assist in auditing charts for adverse events and OBQI reports.
• Participate in regulatory agency reviews.
• Counsel and develop associates regarding job expectations.
• Work cooperatively with intake and marketing staff to accept new referrals.
• Perform visits and admissions as needed based on staffing availability.
• Collect and trend all required data for the PI program.
• Submit PI quarterly results to the Compliance and Quality Manager.
• Other duties as assigned by the Executive Director.

• Paid Time Off (PTO), Sick Time, and Holiday Pay.
• Gas Card and Car Maintenance Stipend.
• Benefit Package (Medical, Dental, Vision, and more) for full-time employees.
• 401K.
• Employee Assistance Program.
• Tuition Reimbursement for eligible employees.
• Internal Company Advancement.
• Free end-of-life training.

Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.