Regional Patient Services Manager

REGIONAL PATIENT SERVICES MANAGER - FLORIDA

Compass Healthcare invites applications for the Regional Patient Services Manager in Florida. Salary range:
90 - 105K with relocation assistance. Must be willing to travel up to 80% and reside in Florida.

Morrison Healthcare is a leading national food and nutrition services company dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences.

Responsible to direct the functions of Patient Food Services for the Florida region, including management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems Director Operations and Director, Nutrition Systems, ensures compliance with all patient related regulatory agencies in each facility in the system. Ensures patient satisfaction and good public relations through safe and efficient use of resources.

• Coordinates and implements system’s patient service programs based on system’s medical direction, patient population, and contract.
• Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors.
• Oversees evaluation and discipline of patient food services employees per departmental policy.
• Monitors competency, productivity and documentation accuracy of patient services managers and teams.
• Visits patients on an assigned nursing unit or area and ensures each patient is visited at least once during their hospital stay.
• Ensures patient services staff assists in achieving stated patient satisfaction goals.
• Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation.
• Performs other tasks as assigned.

• Bachelor’s degree in Nutrition, Hospitality Management or related field or equivalent.
• Minimum five (5) years’ work experience with at least two (2) years in healthcare, including one (1) year in a managerial position.
• Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics;
  Registered Dietitian preferred.
• Serv Safe® Certified.
• Knowledge of food and catering trends with focus on quality, production, sanitation, food cost controls, and presentation.
• Supervisory, leadership, management and coaching skills.
• Written and verbal communication skills.
• Ability to communicate on various levels to include management, client, customer and associate levels.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills including Microsoft Office, e‑mail and Internet.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. The job post is not necessarily an exhaustive list of all responsibilities. The Company reserves the right to modify or change essential functions based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug‑free workplace.