Patient Account Representative

Join to apply for the PATIENT ACCOUNT REPRESENTATIVE role at U.S. Orthopaedic Partners
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Coordination of accurate patient and insurance billing and follow-up for timely recovery of surgical and clinical charges for patient services rendered. Serves as clinical representative in communication with patient and insurance companies concerning surgical and clinical charges.

Reports to Business Office Manager. No supervision exercised.

Requires sitting for long periods of time, working under stress, use of a telephone, manual dexterity for computer keyboard.

Office environment.

• Process Remit Denials, add referring doctors, and resubmit claims to Medicaid.
• Filing claims to secondary insurance and keying claims for secondaries to Medicaid and BCBS.
• Work reports (following up on status of claims, calling in corrections to Medicare).
• Take credit card payments.
• Assist clinical staff by answering questions about insurance companies to guarantee proper payment for services.
• Assist patients with insurance questions.
• Key corrections into system and other duties as assigned.

None.

• Knowledge of guidelines for applicable payers or primary, secondary and tertiary billing.
• Current knowledge of all electronic software utilized in the billing department.
• Ability to follow and develop specific instructions and set procedures.
• Ability to work to precise and established standards of accuracy to enter data at a high rate of speed.
• Ability to work pleasantly and effectively with patients and coworkers.
• Ability to communicate clearly.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care