Office Coordinator

Position Summary

About Baptist Health Medical Group Baptist Health Medical Group is a physician‑led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care.

Our expansive range of practices offer close‑to‑home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

• Deliver comprehensive department orientation for new employees, covering system software, phone operations, office equipment, departmental policies, customer service standards, job competencies, and coaching plans.
• Assign, prioritize, and distribute work tasks; review and ensure quality of work completed by office staff.
• Coordinate daily office activities for teams of two or more, including filing, document preparation, dictation, record retention, duplication, faxing, mail distribution, and supply management.
• Manage scheduling and monitor timekeeping/payroll reports for accuracy.
• Organize and facilitate arrangements for meetings, conferences, seminars, and travel, including timely preparation and submission of expense reports.
• Provide input on departmental goals, policies, budgets, statistical reports, and process improvement initiatives.
• Compile, prepare, and analyze complex reports, proposals, and documents, including financial and statistical data as well as personnel records.
• Draft and prepare correspondence, invoices, reports, and presentations; take dictation, prepare meeting minutes, and maintain organized filing systems.
• Ensure consistent, punctual attendance in compliance with Orlando Health policies and applicable federal, state, and local regulations.
• Maintain adherence to all Orlando Health policies and procedures.

• Independently resolve office‑related issues and collaborate with supervisors on more complex matters.
• Attend meetings and in‑service sessions; present reports as required.
• Provide ongoing training for office staff and ensure completion of mandatory training and Occupational Health requirements.
• Support professional growth by facilitating access to educational programs and workshops.
• Perform other related duties as assigned.

Education/Training:
High school graduate or equivalent. Proficient in word processing, spreadsheet, presentation and/or database software. Strong interpersonal, customer service, communication, and managerial skills required.

Licensure/Certification:
None.

Experience:

Four (4) years of secretarial or office management experience required. Two years post‑secondary school in secretarial science or related business field may be substituted for two years of experience.