Business Office Representative Clerk - Birmingham Outpatient

Business Office Representative Clerk - Birmingham Outpatient Base pay range

$16.00/hr - $26.00/hr

At SCA Health, we believe health care is about people—the patients we serve, the physicians we support, and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals.

Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, a 401(k) plan with company match, paid time off, life and disability insurance, and more. Please visit (Use the "Apply for this Job" box below). to learn more about our benefits.

Hours will be 5:00 A.M. – 1:30 P.M.

Provide support to the facility by performing specific or various business office functions as assigned, including but not limited to medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction posting, clinical logs, and other duties as assigned.

• Schedule surgeries in the surgical template in the computer, along with pertinent information, and handle calls from physicians’ offices regarding scheduling patients at the surgery center.
• Answer phone in a pleasant manner and deal with physician offices and patient needs expeditiously; take messages and transfer calls to other departments when necessary.
• Perform pre-registration and obtain authorization from the physician’s office prior to scheduled surgery; complete necessary paperwork for registration and use the computer system to generate information for the surgical/special procedure.
• Maintain a log for canceled appointments.
• Perform clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
• Maintain a clean and orderly surgery scheduling area.
• Verify all scheduled cases as soon as possible.
• Contact patients with a financial responsibility immediately, inform them of the center’s payment policies, and offer payment options if necessary.
• Document all insurance verification and patient calls clearly in the patient’s account.

• High school diploma or equivalent required;
  Associate degree or equivalent preferred.
• Minimum three years of experience in health care and at least one year of experience in surgery scheduling procedures preferred.
• Ability to work independently as well as within a team.
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities; ability to handle stress.
• Flexible with hours and able to work the shift that needs to be covered.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care