Care Coordinator; Brookwood Clinic

Care Coordinator (Brookwood Clinic)

Join Gastro Health, a leading gastroenterology multi‑specialty group, as a full‑time Care Coordinator at our Brookwood Clinic in Birmingham, AL. This role supports physicians, enhances patient experience, and promotes team collaboration.

• Work a regular Monday‑Friday schedule
• No weekends or evenings
• Paid holidays and paid time off
• Competitive compensation with growth opportunities
• Benefits package including retirement and health insurance

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient‑physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physician’s schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures, and follow‑up appointments
• Obtain all authorizations for procedures and tests
• Call patient to confirm procedures a week in advance
• Schedule follow‑up appointments including recalls
• Check‑out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Return patient calls promptly and professionally
• Call‑in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Review open orders every three days and work accordingly
• Contact patients with test results
• Send history and physical forms to outpatient facility
• Other duties as assigned

• Certified Medical Assistant (AAMA) preferred
• High school diploma or GED equivalent
• 2+ years experience as medical assistant required
• Medical terminology knowledge

• 401(k) retirement plans with employer Safe Harbor Non‑Elective Contributions of 3%
• Discretionary profit‑sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!