CASE MANAGER

Description

The Case Manager is responsible for the programmatic component of the facility consistent with approved policies, procedures, guidelines and programs of KCI. The Case Manager will be primarily responsible for implementing and maintaining program requirements. The Case Manager will institute individual program plans (IPP), orientation program plans (OPP), program reviews, modifications, and bi-weekly reviews.

• A four-year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university.
• At a minimum, one year of experience must be working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.

• Complete intake paperwork with residents, assess residents’ immediate and long-term needs, provide program orientation, and life skills.
• Help the resident meet goals as developed and outlined in the program plan.
• Review all program activities and status changes, and document same in the chronological notes of a resident’s file as per policy.
• Disseminate the proper emergency procedures to all staff and residents in the event of an emergency.
• Assist the Director in developing and maintaining cooperative agreements, relationships, and liaisons with local, county, state, and federal governments; community groups and local businesses.
• With Director approval, investigate staff and resident grievances at the facility level, and make appropriate recommendations and findings to the Director.
• Actively participate in professional and/or correctional organizations to keep informed on emerging developments and issues to aid in the improvement and effectiveness of the facility.
• With Director’s approval, attend community meetings and handle correspondence, phone calls and other forms of community involvement and communications.
• Maintain primary responsibility for development and upkeep of resident case files.
• Complete paperwork such as resident terminations, parole plans, home confinement plans and furloughs in a timely manner and submit to appropriate authority.
• Properly supervise, orientate, and train volunteers and/or interns assigned to the facility, including the development of job responsibilities and work schedules.
• Supervise resident subsistence collection and ensure proper reporting of same.
• Document any disciplinary action related to the resident in the Chronological log of the resident’s file.
• Participate in the resident disciplinary process as assigned.