Patient Services Coordinator II - Oncology Navigation - Cancer Service Line - Flexi​/PRN

Patient Services Coordinator II – Oncology Navigation – Cancer Service Line – Flexi/PRN (888)

Position Overview

Under general supervision and according to UAB Medicine established policies and procedures, the Patient Services Coordinator II provides a variety of specialized services in support of the operations of their assigned physician and advanced practice providers. Responsibilities include scheduling and adding patients to clinic, answering telephones and routing calls, entering demographic and insurance data into the IDX system, obtaining insurance authorizations and referrals, scheduling surgical cases, arriving and checking out patients in clinic, collecting copays, performing patient follow‑up, coordinating patient care at satellite clinics, and performing other clerical duties related to patient care such as home health forms and patient and family leave forms.

Pay range: $16.00 – $26.00 per hour

Shift type: Flexi/PRN

Benefits and perks (eligible): Robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, participation in the Public Service Loan Forgiveness (PSLF) Program, and more.

Qualifications

• High school diploma or equivalent and at least 2 years office/clerical experience in customer service, call center, physician office or another clinical environment.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills.
• Basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management.
• Math and bookkeeping skills.
• Exceptional telephone and customer service skills.
• Proficiency in English grammar and punctuation.
• Business Office Education or similar coursework preferred.
• Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.
• CARDIOPULMONARY RESUSCITATION (CPR) certification required or must be obtained within 30 days of employment.

Why Work at UAB Medicine

UAB Medicine is Alabama’s largest and most comprehensive health system, recognized nationally for delivering world‑class patient care, pioneering research, and cutting‑edge medical education. We serve over 1.1 million patients each year across more than 67 sites of care, including UAB Hospital, ranked No. 1 in Alabama by U.S. News & World Report. Our workforce of over 2,200 physicians and diverse staff benefit from comprehensive, industry‑leading benefit packages to support their individual preferences and circumstances.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care