Loan Specialist

Job Description

Seeking a highly qualified Loan Specialist to support the U.S. Small Business Administration’s Disaster Loan Servicing operations. This position will support disaster loan activities managed through the SBA Santa Ana Servicing Center, while the selected candidate will be stationed in the Birmingham, Alabama office.

• Perform a variety of disaster loan servicing functions, including processing, servicing, liquidation, and complex borrower assistance activities.
• Spend the majority of time (not less than 60%) working on loans considered “complex” or problematic due to delinquency, special servicing conditions, or sensitive financial circumstances.
• Review assigned loan files to understand collateral, repayment terms, servicing requirements, and disaster loan eligibility constraints.
• Analyze borrower and lender requests related to loan servicing actions, deferments, liquidation options, or other servicing needs.
• Provide advanced servicing support for delinquent or potentially delinquent disaster loans, identifying root causes and developing viable solutions aligned with SBA policies.
• Conduct borrower and lender interviews to counsel stakeholders on SBA requirements, servicing practices, and available assistance pathways.
• Deliver excellent customer service through inbound and outbound borrower communications, ensuring professionalism and clarity.
• Prepare financial documentation, correspondence, and servicing records with accuracy and attention to detail.
• Perform additional loan processing, liquidation, or servicing duties as assigned in support of SBA Disaster Loan mission requirements.

• Bachelor’s degree or higher from an accredited institution (additional experience may be considered in lieu of degree).
• Minimum 3+ years of professional experience in loan servicing, loan administration, or financial operations.
• Experience working with loan documentation, including financial statements, credit instruments, and servicing correspondence.
• Experience supporting SBA loan programs, particularly Disaster Loan Servicing.
• Familiarity with delinquency management, liquidation processes, or federal credit servicing practices.
• Strong customer service experience working with borrowers in sensitive financial situations.
• Skilled in extracting and documenting information through professional borrower and lender communication.
• Strong analytical skills and the ability to evaluate complex borrower financial situations.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to work independently and collaboratively in a high-volume federal servicing environment.

Intermediate Level

This is a Contract to Hire position based out of Birmingham, AL.

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Birmingham, AL.

Final date to receive applications:
This position is anticipated to close on Mar 10, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.