Collections Specialist

Description

We are looking for an experienced Collections Specialist to join our team ONSITE in Birmingham, Alabama. This contract to possible permanent role offers the opportunity to contribute to a dynamic accounts receivable department while ensuring efficient credit and collection processes. The ideal candidate will demonstrate a strong commitment to maintaining customer relationships while achieving collection goals.

Responsibilities:

- Coordinate with the accounts receivable team to avoid duplicate efforts and ensure knowledge sharing for accurate and timely task completion.

- Verify credit information and establish new accounts and jobs efficiently.

- Perform payment posting duties as required, ensuring accuracy and compliance.

- Maintain consistent communication with customers to address account issues while upholding collection objectives.

- Share insights and expertise to support improvements within the accounts receivable department.

- Handle both commercial and consumer collections with professionalism and attention to detail.

- Implement effective collection processes to recover outstanding balances.

- Support billing collection efforts by addressing discrepancies and ensuring timely resolution.

- Collaborate with team members to maintain organized records and streamline workflows.

Requirements

- Extensive experience in credit and collections

- Strong self-motivation and ability to work independently while meeting deadlines.

- Exceptional communication skills to effectively interact with customers and team members.

- Critical thinking abilities to analyze and resolve complex account issues.

- Familiarity with billing collection procedures and best practices.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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