Collections Specialist

Sterling Search Partners has partnered with a Birmingham based company to help them find an experienced AR / Collections Associate to join their Accounts Receivable team. This role focuses on relationship-based credit management and collections
. You’ll work closely with our sales team, branch managers, and customers to manage receivables, resolve issues, and maintain positive long-term relationships. You will be part of a collaborative AR department with shared knowledge and coordinated workflows.

• Take full ownership of assigned accounts receivable portfolios
• Contact customers with balances over 45 days to:
  • Confirm payments
  • Set up payment arrangements
  • Research and resolve disputes
• Coordinate with branch managers and sales representatives regarding:
  • Job projects
  • Owner notices
  • Lien waivers and lien filings
• Apply working knowledge of construction lien laws
  , particularly for Florida and Georgia
• Help reduce Days Sales Outstanding (DSO) and maintain a consistent weekly revenue flow
• Verify credit and set up new customer accounts and new jobs
• Handle a high-volume workload (approximately 100+ items reviewed weekly
  )
• Payment posting may be included, depending on experience and team needs

• Minimum 2 years of credit and collections experience in the construction industry
• Strong understanding of credit management and collections best practices
• Experience working with sales teams and internal stakeholders
• Knowledge of lien laws (FL/GA required)

• Critical thinker and effective problem solver
• Relationship-focused approach to collections
• Able to balance customer empathy with firm collection objectives