Content Developer

Job Title:
Content Developer Training Support Services Work Location & Schedule

• This position will fill multiple openings in the Birmingham, AL area.
• Hybrid schedule:
  Required to work in-office four days per week
  .
• Occasional adjustments may require additional in-office time based on business needs.
• Travel requirement:
  Less than 25%.
• No relocation assistance will be provided.

• The Content Developer will apply instructional design principles, adult learning methodologies, and multimedia expertise to analyze learning needs and design, develop, implement, evaluate, and maintain high-quality learning solutions that support organizational performance and business outcomes.
• This role partners closely with business stakeholders, subject matter experts (SMEs), and instructors to translate learning and performance objectives into effective instructor-led, virtual, blended, and digital learning experiences.

Deliverables may include:

• eLearning modules
• Facilitator and participant guides
• Job aids and performance support tools
• Digital learning assets

All learning solutions must be engaging, accessible, instructionally sound, and aligned with established standards, templates, and branding guidelines.

• Bachelor's degree in Instructional Design, Learning Technologies, or related field OR equivalent professional experience.

• Experience with authoring tools (e.g., Articulate 360), animation software, and similar development tools (required).
• Experience designing training for technical and non-technical disciplines such as power generation, power delivery, construction, compliance, safety, or business functions (preferred).
• Knowledge of Adobe Creative Cloud, narration software, and AI tools in instructional design environments (highly desired).
• Experience managing instructional design projects (required).
• Strong written and verbal communication skills.
• Microsoft Office Suite proficiency (required).
• Experience with Learning Management Systems (LMS) strongly preferred.
• Strong facilitation, presentation, and relationship management skills.
• Ability to work independently and in collaborative team environments.

• Engage in curriculum planning, instructional design, and training development.
• Define learning objectives and outcomes aligned with business goals.
• Select appropriate instructional delivery formats, strategies, and media.
• Execute project plans and ensure projects are delivered on time and within budget.
• Apply instructional design theories and best practices to create ILT, VILT, eLearning, and performance support tools.
• Ensure learning materials meet system and accessibility standards.
• Collaborate with stakeholders, SMEs, and business leaders throughout the project lifecycle.
• Upload and maintain course content within SharePoint and LMS platforms.
• Maintain and update existing courses as needed.
• Manage multiple projects and meet timelines with minimal supervision.
• Research and advocate for innovation in learning design and education technologies.
• Lead or contribute to project teams when appropriate.

• Demonstrates commitment to safety, inclusion, integrity, and high performance.
• Customer-centric mindset with strong relationship-building skills.
• Accountable, proactive, and solutions-oriented.
• Strong attention to detail and quality.
• Adaptable in dynamic environments and open to new technologies.
• Takes initiative and ownership of responsibilities.