Student Success Coach

Overview

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Position Summary:

Responsible for providing retention support systems including coaching, mentoring, and supplemental instruction to ensure student success and retention for students. Responsible for engaging students in a variety of student services activities to ensure progression towards graduation leading to career or transfer goals; works in collaboration with faculty, various student support services professionals and students at the college. Salary Schedule Placement:
Appropriate placement on Salary Schedule E4 05 ($34,298 - $51,793) based on experience.

• Serves as a Success Coach, with primary responsibilities including closing student stop-out gaps, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress.
• Provide information and assist students in areas such as academic standing, college policies, campus resources, college admissions to selective programs, major and course selection, financial aid information, and graduation requirements.
• Support students acclimating to college, bridging gaps of knowledge, and transitioning to alternative modalities that differ from a traditional classroom structure.
• Act as a liaison between various student services areas such as Advising, Student Disability Services, Career Services and Financial Aid.
• Assist faculty and staff in identifying trends and researching best practices in student retention.
• Utilize data and retention software to guide interventions and monitor effectiveness and student progress.
• Participate in appropriate training and professional development, including state and regional association conferences.
• Assist in statistical data collection for reporting and/or funding purposes.
• Assist in updating and/or developing academic success and advising resources including, but not limited to, online and print resources.
• Assist in advising students regarding degree/certificate plans and STARS articulation agreements as appropriate to program.
• Assist in advising procedures, monitor advising center activity, tracking, and providing academic support to students as assigned.
• Support retention programs by following up on existing initiatives and identifying new outreach opportunities.
• Assist students in assessing their skills, interests and aptitudes as well as identifying realistic career goals and developing individual educational plans.
• Provide assistance to students and instructors to problem solve issues that arise related to progress towards academic goals, persistence, attendance, and graduation.
• Assist with events and other learning opportunities that support students in reaching their academic and career goals.
• To perform other job-related duties as assigned by the appropriate administrative head.

• Bachelor’s degree in education, Social Science, or a related field from a regionally accredited institution
• Experience in collegiate advising/counseling required.
• Ability to work flexible hours and travel as needed.

• None

• Excellent written and oral communication skills.
• Proficiency in using Microsoft Office.

Sedentary work – exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects, including the human body. Jobs are sedentary if walking and standing are required only occasionally.

Applicants may apply sonstate.edu. For questions please contact the Office of Human Resources at . All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.

• A cover letter
• An Online application
• A current resume
• A copy of relevant post-secondary transcripts…