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Customer Service Rep Bilingual English Customer Service Event Manager / Planner

Guest Experience Specialist - Front Desk & Reservations

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Hampton Inn & Suites Birmingham/280 East-Eagle Point
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A hospitality establishment in Birmingham is seeking a friendly Front Desk Associate to be the first point of contact for guests. The role involves managing front desk operations, handling reservations, and ensuring a welcoming experience. Candidates should have experience in customer service, especially in hotels, with good communication skills being essential. This position supports the team in providing excellent service and ensuring a smooth check-in/check-out process.
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