Customer Service Representative

Job Description

Each agent will handle 25-30 calls per day. Calls will typically last around 15 minutes. This is not a scripted call center – the agents will be speaking with owners that the company owes money to. They will be expected to think analytically as each conversation is not the same.

Monday – Friday; 8am – 5pm

• 4+ years of call center experience, taking inbound or making outbound calls (heavy volume preferred)
• Experience handling calls in Oil & Gas, Power/Energy, or Utility industries
• Any experience providing customer support, collections, technical support, etc.

This is a Contract to Hire position based out of Birmingham, AL.

The pay range for this position is $21.00 – $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short‑ and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

This is a fully onsite position in Birmingham, AL.

This position is anticipated to close on Jan 23, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.