Customer Support Assistant

Dinamic AS Group is a forward-thinking organization dedicated to delivering innovative business and marketing solutions that drive measurable growth. We collaborate with diverse clients and internal teams to build strategic frameworks that enhance brand positioning, market reach, and operational effectiveness. Our culture values structure, creativity, collaboration, and continuous professional development.

We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Birmingham, AL. This role plays a key part in ensuring smooth communication with clients, handling inquiries efficiently, and supporting internal operations to maintain high service standards. The ideal candidate is organized, reliable, and committed to delivering excellent support in a professional environment.

Responsibilities

Serve as a primary point of contact for customer inquiries via phone, email, and internal systems

Provide accurate information and timely assistance to clients

Maintain and update customer records and documentation

Coordinate with internal departments to resolve requests and issues efficiently

Monitor and follow up on open cases to ensure resolution

Support daily administrative and operational tasks related to customer service

Strong verbal and written communication skills

High level of organization and attention to detail

Ability to manage multiple tasks in a fast-paced environment

Professional demeanor with a client-focused mindset

Basic computer proficiency and comfort using internal systems

Problem-solving skills and the ability to work independently or as part of a team

Competitive salary ($47,000 – $51,000)

Growth opportunities within the company

Skill development and ongoing training

Supportive and professional work environment