Client Experience Coordinator; Birmingham, AL
Listed on 2026-01-18
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Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep
Client Experience Coordinator (Birmingham, AL)
About Culton Companies
Culton Companies is a well-established, Alabama-based company that designs, builds, and installs award-winning custom tradeshow exhibits, branded interiors, and museum environments for commercial and institutional clients. We are known for long-term client relationships, consistent execution, and a reputation built on trust and results. Our growth has been driven by service quality and referrals—not high-pressure sales tactics. We value professionalism, accountability, and people who take pride in representing a respected brand.
Position Summary
The Client Experience Coordinator (CEC) is responsible for ensuring clients have a smooth, positive, and consistent experience throughout their engagement with our organization. This role is highly relationship-focused and process-driven, serving as a steady point of contact who helps clients feel informed, supported, and confident at every stage. The CEC works closely with internal teams to coordinate workflows, maintain accurate information, and follow through on details that ensure nothing is missed.
This position is ideal for someone who values organization, clear communication, and supporting both clients and teammates through dependable, thoughtful coordination.
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